Job Description

"ABS International is hiring for the position of Customer Success Coordinator – US Operations at our Karachi office."

Location:
C-215, Gulistan-e-Jouhar Block 14, Karachi

Shift:
Evening (6:00 PM – 2:00 AM)

Work Mode:
Full-Time | On-Site

Salary:
PKR 45,000 – 80,000 + Performance Incentives

At ABS International, we operate differently.

We are a US Principal operating our own international brands with a professional track record dating back to 2010. No third-party campaigns. No unstable projects. No seasonal shutdowns. Just long-term operational growth and consistent payroll history.

We're looking for strong communicators who can manage US logistics coordination and customer operations.

You will be responsible for coordinating in real time among US customers, carriers, and logistics teams while using advanced CRM and tracking systems.

This is NOT a scripted call center role.

What Makes This Role Different?

• Inbound and cold calling
• No sales targets
• No scripted conversations
• Real operational problem-solving
• Professional US business environment
• Stable long-term employment

Compensation & Benefits:
• PKR 45,000 – 80,000 Base Salary
• PKR 10,000 – 15,000 Performance Incentives
• PKR 3,000 Attendance/Punctuality Bonus
• Permanent employment structure
• Growth-focused environment

Who Should Apply?
• Candidates with strong spoken and written English
• Individuals confident in professional communication with US-based customers and drivers
• Experienced international support representatives (6 months – 1 year preferred)
• Freshers with exceptional English fluency, confidence, and analytical thinking are also encouraged to apply

More Details

Key Skills